Reservation conditions
Upon sending their reservation request, the customers accepts the following reservation conditions.
- The reservation request requires written confirmation from Festungsgastronomie GmbH
- The person sending the reservation request is our contact person and is responsible to us regarding the reservation.
- We shall strive to fulfill certain desires regarding the reservation in terms of certain tables and/or spaces, cannot however make any guarantees.
- The reservation is held until a maximum of 15 minutes after the agreed-upon reservation time, after which the reservation that had been confirmed by us becomes void.
- Reservations can be cancelled in writing up to 4 hours of the agreed-upon reservation time without incurring any costs. Should the desire to cancel take place at a later time (or not be communicated to us at all), we reserve the right to charge the person who made the reservation a contribution fee of € 15.00 per person.