Reservation conditions

Upon sending their reservation request, the customers accepts the following reservation conditions.

1. The reservation request requires written confirmation from Festungsgastronomie GmbH
2. The person sending the reservation request is our contact person and is responsible to us regarding the reservation.
3. We shall strive to fulfill certain desires regarding the reservation in terms of certain tables and/or spaces, cannot however make any guarantees.
4. The reservation is held until a maximum of 15 minutes after the agreed-upon reservation time, after which the reservation that had been confirmed by us becomes void.
5. Reservations can be cancelled in writing up to 4 hours of the agreed-upon reservation time without incurring any costs. Should the desire to cancel take place at a later time (or not be communicated to us at all), we reserve the right to charge the person who made the reservation a contribution fee of € 15.00 per person.