General Business Terms and Conditions

The "Unternehmungsgruppe Dr.Berer” (Dr. Berer Consortium) consisting of the “Salzburger Festungskonzerte GmbH (Salzburg Fortress Concerts – a limited liability partnership, the Salzburg Stadt-Schiff-Fahrt GmbH & Co KG (Salzburg City Boat Cruises – a limited liability and limited commercial partnership company), Dr. Berer KEG (Dr. Berer limited acquisition partnership), and Dr. Erich Berer – hereafter known as the “licensee”, sets forth the following Business Terms and Conditions as his legal foundation for all the business transactions that involve Internet bookings.

Ticket Cancellations and Liabilities
A cancellation of prepaid Tickets is not possible. It is to be stressed, that the sale of tickets is a leisure activity and therefore the right to withdraw is acording § 18 Abs.1 Z.10 FAAG and § 3 Abs.3 Z.4 KSchG not possible.
Consumers are not entitled to the reimbursement of Hotel accommodation expenses, Travel expenses, etc. that may be incurred. Changes of cast or programme as well as changed beginning times of performances do not justify a return of tickets.
Within the scope of the Boat-Cruises that we offer, we would like to point out that during high or low water conditions on the river, no boat cruises will take place. The ticket(s) will remain valid or can be returned for a full refund of the original purchase price as stated on the ticket(s). No liability will be accepted for additional expenses or expenditures incurred by the Consumer. Change of programme, cast or venue (therefore implying change of seating arrangement also) do not entitle the ticket holder to return the tickets.

Program or cast changes:
Cast and program are subject to change and does not entitle you to return the card.

Cancelation of hotel reservation
Up to 10 weeks prior to arrival There are no cancellation costs. For later cancellations the entire hotel accommodation costs, unless mandatory provisions of the Consumer Protection Act are applicable. Expressly advised is that the consumer is entitled to right of withdrawal, which can be made within 7 business days of the start of the contract.

Prices and payment methods
It is stated in the price list that prices are subject to change. Payments are due promptly upon order or after receipt of the invoice. Problems arising from a bank transfer fees or other charges shall be borne by the buyer and the seller shall be reimbursed.

€ 2,00 per Ticket

Postal charges
Postal costs are € 7.00 (abroad) or € 5.00 (domestic) .

Additional agreements are only valid if made in writing.

Place of Jurisdiction




+43 (0)662 825858

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